social media

Are You Listening?




The physical presence of ears does not make you a good listener. Listening makes you good listener. If you’ve created a Twitter, Facebook or [insert your favorite social media] account for your brand, congratulations, you […]




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social media

Turn Rants Into Raves




You’d better pay attention to what’s being said about you online, because the conversation is happening whether or not you decide to show up. Sound familiar? Its the golden rule of social media. It’s a […]